Frequently asked questions
01What formats will I receive?
Depending on the product, you'll receive printable PDFs in A4 and US Letter, a hyperlinked PDF for Goodnotes or Notability, or links to Canva templates. Check the product page for its formats.
02How do I get my files?
Right after payment, you'll receive an email with download links. The links are valid for 7 days. Need fresh links? Find my order to have them resent.
03How should I print my planner?
Choose the A4 or US Letter file to match your paper. Print at actual size or 100% for the intended layout, and try one page first to check your printer settings.
04Do I need a paid Canva account?
No. A free Canva account is enough; our templates use only free elements.
05Can I get a refund?
Files are delivered immediately and purchases are final once downloaded, subject to applicable statutory rights and Polar's terms. We can help with faulty or wrong files, duplicate purchases, and requests within 14 days when nothing has been downloaded. See our Refunds policy for details.
06What about taxes and VAT?
Polar, our Merchant of Record, handles applicable taxes and VAT at checkout.
07Can I use these for my business?
The files have a personal use license. You can use Pinterest templates for your own business pins, but you cannot resell or share the files or use them in products for sale. Read the full license.